We accept the following forms of government ID for verification purposes:

For foreign customers, please submit your international passport to comply with Philippine regulations.

For customers aged 14-17, please complete and submit the Parental Consent Form first to proceed with the verification process.

Please note that due to local regulations, we can only accept school ID submissions for customers aged 14-17. Hence, school ID submissions by customers aged 18 and above are considered invalid.

If you are married or have changed your name, we would need you to provide supporting documents such as your marriage certificate or birth certificate, respectively, to have your ID verified.

For more tips on how to have your account verified, you can visit this link, or contact us athelp@coins.ph.